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CONTACT US

Jalan Raya Cikampek Km. 5, Warung Bambu, Warungbambu, Kec. Karawang Tim., Kabupaten Karawang, Jawa Barat 41371, Indonesia

Hotline (+62) 267 433 423

Whatsapp (+62) 816 743 862

CONTACT: Contact

FREQUENTLY ASKED QUESTIONS

DO YOU ACCEPT RETURNS?

Yes. We may accept returns for any unopened, unused products within 14 days from delivery date. It is important that all original packaging is included to qualify for a refund. We strongly stand by your product, and pride ourselves on a stellar customer service experience. If our products are defective, damaged in shipping or if there was a mistake or accident with the order, please let us know within 3 days upon delivery.

WHAT’S THE MINIMUM ORDER AMOUNT?

Yes. The minimum order for our canvas product is 600 meters (5 rolls of 120 meters), roughly 650 yards of fabric. With a large output capacity, our factory has an average fulfillment schedule of 1 week, even for custom orders. For products that are readily available at our warehouse, contact us for more specific information regarding smaller orders.

WHICH COUNTRIES DO YOU SHIP TO?

With over 40 years of experience in canvas production for the Indonesian market, we have since expanded our supply chain to the international market. 

HOW DO I BECOME A PARTNER?

Are you in an industry that relies on canvas material? Contact us to become an allied partner for your business. We can provide you a stable stream of products to meet your business needs. 

CONTACT: FAQ
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